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Thinhnx
Thinhnx
New Member
July 28, 2022
Solved

FortiManager license trial cannot add FortigateVM trial, and error "Probe Failed"

  • July 28, 2022
  • 3 replies
  • 5570 views

Dear TAC,

I registered the FortiManager Trial for lab demo, and I have FortiGate VM trial, so I can't add Fortigate VM into FortiManager. Please help me and give me a solution for this issue.

I tried follow this guide, but still not working:

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Getting-error-Probe-Failed-message-while-adding/ta-p/197318

 

Thank you.

Best answer by Thinhnx

Hi all,

This issue has been resolved, I tried follow this way, on FortiManager:

- config sys global

- set enc-algorthm low

- set fgfm-ssl-protocol tlsv1.0

 

After I set this command, I can add fortiGate into FortiManager and vice versa


Thank you, have a nice day.

3 replies

Anthony_E
Staff
Anthony_E
Staff
July 31, 2022

Hello Thinhnx,

 

Thank you for using the Community Forum.

I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

 

Regards,

Best Regards
Anthony_E
Staff
Anthony_E
Staff
August 4, 2022

Hello,

 

I have found an old forum post which is explaining how to fix this issue:

 

https://community.fortinet.com/t5/Fortinet-Forum/Probe-Failing-when-adding-device/m-p/6090?m=154510

 

Regards,

Best Regards
Debbie_FTNT
Staff & Editor
Debbie_FTNT
Staff & Editor
August 4, 2022

Hey Thinhnx,

it sounds as if all you tried so far was to add the FortiGate from FortiManager.

If you haven't already, you can try the other way around, point FortiGate to FortiManager. On FortiManager you should usually see an unauthorized device crop up in root ADOM, which you can then authorize and add to an ADOM.
To do this, simply configure central management on FortiGate; how this can be done varies by firmware, but via is CLI is fairly straightforward:
https://docs.fortinet.com/document/fortigate/6.0.0/cli-reference/680692/system-central-management
- set the mode (normal)
- set type (fortimanager)
- set fmg (FortiManager IP or hostname)
- set serial (FortiManager S/N)
- set enc-algorithm (default or high)

Thinhnx
ThinhnxAuthorAnswer
New Member
August 5, 2022

Hi all,

This issue has been resolved, I tried follow this way, on FortiManager:

- config sys global

- set enc-algorthm low

- set fgfm-ssl-protocol tlsv1.0

 

After I set this command, I can add fortiGate into FortiManager and vice versa


Thank you, have a nice day.

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