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Question

FortiManager GUI Not Accessible inspite of being able to ping it

Forum|Forum|5 years ago
April 22, 2021
19 replies
21432 views

Hi Experts,

I'm trying to setup a Virtual FortiManager on my EVE-NG platform. I have performed the following configurations on it through the CLI:

config system interface edit "port2" set ip 192.168.1.200 255.255.255.0 set allowaccess ping https ssh http next end

My workstation IP is 192.168.1.14 and I'm am able to ping it successfully.

C:\Users\Arpit>ping 192.168.1.200 Pinging 192.168.1.200 with 32 bytes of data: Reply from 192.168.1.200: bytes=32 time=119ms TTL=64 Reply from 192.168.1.200: bytes=32 time=211ms TTL=64 Reply from 192.168.1.200: bytes=32 time=307ms TTL=64 Reply from 192.168.1.200: bytes=32 time=389ms TTL=64 Ping statistics for 192.168.1.200: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 119ms, Maximum = 389ms, Average = 256ms

However, whenever I try to access the FortiManager WebGUI on a browser (Chrome, FireFox, etc.) I receive the following error:

This site can’t be reached

192.168.1.200 refused to connect.

If someone is aware of this problem, kindly let me know how I could rectify this to access the FMG WebGUI.

Any help would be greatly appreciated :)

Regards,

Arpit Roy

ilan

New Member

Hi Arpit,

In your Port2 allow webservice

set allowaccess webservice ping http https ssh

royarpitAuthor

New Member

ilan wrote:
Hi Arpit,

In your Port2 allow webservice
set allowaccess webservice ping http https ssh

HI Ilan,

Thanks for your kind response.

I tried the following configuration, but still no luck :(

(port2)# show config system interface edit "port2" set ip 192.168.1.200 255.255.255.0 set allowaccess ping https ssh http webservice next end

Getting the following error:

Unable to connect Firefox can’t establish a connection to the server at 192.168.1.200.

Kindly advise.

Regards,

Arpit Roy

Jayanb

New Member

Hi Arpit,

Did you fixed this issue?

Regards

Jayan

paulinster

Visitor III

You may want to look at your admins users. There may be some restricted host set. In CLi you may look at something like this ...

config system admin user edit "admin" set trusthost1 208.x.x.x 255.255.255.224 set trusthost2 208.x.y.y 255.255.255.240 set trusthost3 192.x.x.x 255.255.255.0

Mikiyas_D

New Member

Hello, Royarpit This could be the most delayed response you've ever received. nonetheless, I used two steps to resolve my problem. One, I set the web service's allow-access option, and two, I increased the device's RAM by one GB. total 2048

Syawal_adhitya

New Member

Hello Miki

i have a problem, and i have followed your suggestion like add RAM with your suggested and set allow-access in FMG configuration but still not working.

Thanks
Syawal Adhitya

Djihane

New Member

Hello, did you find the solution because i have the same problem as you. If you find it please share it with me

Thank you.

Iraj

New Member

I had the same problem, Just increased the RAM to 4GB (4096)

wpaz

Explorer II

I had the same problem, and resolve increase the memory to 8192 and 4 cpu.

Before that the fortimanager was try to create the LVM but does not work, and after increase the memory and cpu, works as expected.