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amilojevic
New Member
March 19, 2024
Question

Fortimanager FortiCare licence

  • March 19, 2024
  • 1 reply
  • 847 views

Hello everyone,

I have some issue.

Fortimanager version 7.0.8 cannot see license information on forticare support for all FortiGate 6.4.4. but see for 6.4.3. or any other version. 

They are all registered on FortiCare, valid license, with same account. 

On device everything is ok.

After upgrade one of them, after version 6.4.11 fortimanager see license information normaly.

 

 

1 reply

vraev
Staff
Staff
March 19, 2024

Hi @amilojevic ,

 

There are some FortiGate versions that has this issue as you already encounter.
One of the options is to setup FortiManager as local FGD server and this could solve this issues most of the time.
https://community.fortinet.com/t5/FortiManager/Technical-Tip-Configure-FortiManager-as-a-local-FDN-server-for/ta-p/205003

Best,