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be_fg
be_fg
Explorer
November 19, 2021
Solved

FortiManager: Firmware Template - FortiGuard Image

  • November 19, 2021
  • 6 replies
  • 7786 views

Hi,

 

I'm running a FortiManager in v7.0.2, we have preconfigured "Firmware Templates" to centrally schedule Firmware Upgrades on the managed devices.

 

Now that the new FortiOS 6.4.8 has been released, we would like to upgrade to this version.
Unfortunately, I have no way to select this FortiGuard image in my corresponding firmware template.


My databases on the Manager look current.

 

Do you have any tip for me?

 

Thanks!

Best answer by ESCHAN_FTNT

Hi be_fg

 

You can restart the fwmanager using the command "diagnose fwmanager service-restart". You can also check the official firmware image list using the command "diagnose fwmanager official-imagelist". 

 

However, it appear to be the same with my lab unit, let me try to check internally with our FortiGuard team and get back to you soon. Thanks.

6 replies

ESCHAN_FTNT
Staff
ESCHAN_FTNT
Staff
November 19, 2021

Hi be_fg

 

Normally the firmware available for FMG via FortiGuard will be a couple of days late after the official release. So you might want to wait for a couple of days first. For workaround, you can try to download the firmware image and manually upload into FMG.

 

    be_fg
    be_fgAuthor
    Explorer
    November 22, 2021

    Hi ESCHAN,

     

    thanks for your reply - so I'll wait some more days.

    Just checked the Status within my FortiManager and still got only the 6.4.7 Release available.

    be_fg
    be_fgAuthor
    Explorer
    November 22, 2021

    -

    be_fg
    be_fgAuthor
    Explorer
    November 25, 2021

    Until now, I still got only v6.4.7 available.
    Is there any command with which I can trigger an FortiGuard Update on my FortiManager?
    I dont want to use local images, so the devices should download the firmware directly from FortiGuard Servers.

     

    Thanks.

     

    ESCHAN_FTNT
    Staff
    ESCHAN_FTNTAnswer
    Staff
    November 26, 2021

    Hi be_fg

     

    You can restart the fwmanager using the command "diagnose fwmanager service-restart". You can also check the official firmware image list using the command "diagnose fwmanager official-imagelist". 

     

    However, it appear to be the same with my lab unit, let me try to check internally with our FortiGuard team and get back to you soon. Thanks.

      be_fg
      be_fgAuthor
      Explorer
      December 6, 2021

      Hi ESCHAN,

       

      "diagnose fwmanager service-restart" fixed it for me, now I'm able to use the 6.4.8 image from FortiGuard-Servers.

       

      Thanks for your help.

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