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uchimaru8
uchimaru8
New Member
June 3, 2025
Question

Fortimanager Error Retrieving Config from Fortigate

  • June 3, 2025
  • 3 replies
  • 1280 views

i am getting this error suddenly when adding FG to Fortimanager desc="Failed to retrieve nonhasync config" user="System" ,

Both Fortigtes are in sync , no corrupt config , still can not get the config when adding , when it finishes it pass on everything except retrieving config.

Fortimanager running 7.6 3 , Fortigate running v7.4.7 , ADOM 7.4 i have other fortigated added without no problem

any idea

3 replies

Stephen_G
Moderator
Stephen_G
Moderator
June 5, 2025

Hello,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

 

If anyone has any advice to contribute, please do!


Thanks,

Stephen_G - Fortinet Community Team
Stephen_G
Moderator
Stephen_G
Moderator
June 9, 2025

Hello,

 

We are still looking for someone to help you.

We will come back to you ASAP.


Regards,

Stephen_G - Fortinet Community Team
    Stephen_G
    Moderator
    Stephen_G
    Moderator
    June 11, 2025

    Hi uchimaru8,

     

    It looks like you asked a similar question in this Reddit post: https://www.reddit.com/r/fortinet/comments/1l21qor/fortimanager_error_retrieving_config_from/

     

    Did the answer help you resolve your issue?

    Stephen_G - Fortinet Community Team
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