Skip to main content
kyle-hsuan
Explorer
March 14, 2024
Solved

FortiManager-Add multiple devices

  • March 14, 2024
  • 8 replies
  • 4054 views

I want to manage multiple fortigate devices.

So i try to enable "Show Add Multiple Button".

kylehsuan_0-1710401016903.png

But i can't see the "Add Multiple Devices" button on  Device & Groups.

I watch the video on youtube, it could be like this

kylehsuan_1-1710401208357.png

 

My FortiManager version is 7.2.4

Has anyone else had this problem?

 

Thanks.

 

 

Best answer by ozkanaltas

Hi @kyle-hsuan ,

 

I found something. I don't know this is a bug or another thing. 

 

If I enable "Show Device List Import/Export button" option under the admin settings. I can see add multiple devices option in the more menu. 

 

Can you try to enable "Show Device List Import/Export button" option? 

 

Also, just enabling is not enough. You need to do ctrl+f5 on the device manager page or change your browser. 

 

image.png

 

8 replies

ozkanaltas
Valued Contributor III
March 14, 2024

Hello @kyle-hsuan ,

 

What is your user profile? Super_user, standart_user, or custom profile? 

 

Also, sometimes GUI loads from cache. Can you try with an incognito mode or another browser? 

kyle-hsuan
Explorer
March 14, 2024

Hi @ozkanaltas 

 

user profile is super_user

I tried using different browsers and tried reboot FortiManager with the same result.

 

Thanks.

ozkanaltas
Valued Contributor III
March 14, 2024

Hi @kyle-hsuan ,

 

Which version do you use? 

 

Thought Leadership. Security Summit. Thursday, November 12th, PGA National Resort, Palm Beach Gardens, FL.
Thought Leadership. Security Summit. Thursday, October 8th. Disney's Grand Californian Hotel & SPA, Anaheim, CA.
Security Operations Summit: Modernize SecOps. Operate AI-Native.AMER: November 4 | 9:00 AM PST. India and SAARC: November 5 | 10:00 AM IST. EMEA: November 5 | 10:30 AM CET. APAC: November 5 | 11:00 AM SGT