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DirtyBlueshirt
DirtyBlueshirt
New Member
March 18, 2016
Question

FortiManager 5.2.6 upgrade - Post Upgrade Config Update stuck at 76%

  • March 18, 2016
  • 1 reply
  • 21295 views

Hi,

 

We just applied the 5.2.6 FortiManager upgrade. We're coming from 5.2.4. After the upgrade, the login page shows the usual "The system is unavailable due to configuration update. Device logs are not accepted at this time." and the progress bar is stuck at 75% for the past 10 minutes or so. Is this expected? I haven't had an update take this long before.

 

    1 reply

    scao_FTNT
    Staff
    scao_FTNT
    Staff
    March 18, 2016

    what is the console output?

     

    Thanks

     

    Simon

    DirtyBlueshirt
    DirtyBlueshirtAuthor
    New Member
    March 18, 2016

    scao_FTNT wrote:

    what is the console output?

     

    Thanks

     

    Simon

    I don't have access to that at the moment, the device is in our UK datacenter.

    scao_FTNT
    Staff
    scao_FTNT
    Staff
    March 18, 2016

    in 5.2.6, there has some code added for upgrade check and fix for the db issue if any during upgrade, but the detailed info only printed on console during upgrade

     

    if you still see the issue and GUI stopped there, you may need to open a ticket and provide your 5.2.4 db, send me the ticket ID and I will follow up your ticket

     

    Thanks

     

    Simon

     

     

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