FortiManager 5.2.6 upgrade - Post Upgrade Config Update stuck at 76%

Forum|Forum|10 years ago
March 18, 2016
16 replies
21333 views

Hi,

We just applied the 5.2.6 FortiManager upgrade. We're coming from 5.2.4. After the upgrade, the login page shows the usual "The system is unavailable due to configuration update. Device logs are not accepted at this time." and the progress bar is stuck at 75% for the past 10 minutes or so. Is this expected? I haven't had an update take this long before.

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scao_FTNT

Staff

what is the console output?

Thanks

Simon

DirtyBlueshirtAuthor

New Member

scao_FTNT wrote:
what is the console output?

Thanks

Simon

I don't have access to that at the moment, the device is in our UK datacenter.

scao_FTNT

Staff

in 5.2.6, there has some code added for upgrade check and fix for the db issue if any during upgrade, but the detailed info only printed on console during upgrade

if you still see the issue and GUI stopped there, you may need to open a ticket and provide your 5.2.4 db, send me the ticket ID and I will follow up your ticket

Thanks

Simon

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