Fortimail weighted analysis - Intelligent analysis

Hello Petr, 

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible. 

Thanks, 

Hello,

We are still looking for an answer to your question.

We will come back to you ASAP.

Thanks,

To address the issue of false positives in your weighted analysis profile, you can take the following steps:

1. Review the Intelligent Analysis Configuration: Ensure that the intelligent analysis settings are correctly configured. Check the factors contributing to the analysis, such as SPF, DKIM, DMARC, and header analysis.
   
   
2. Adjust the Score Weight: Consider lowering the score weight for intelligent analysis if it is causing false positives. This can help reduce the likelihood of legitimate emails being flagged.
   
   
3. Examine Specific Factors: Investigate which specific factors (e.g., SPF, DKIM) might be contributing to the false positives. Ensure that these factors are correctly set up for your legitimate senders.
   
   
4. Whitelist Legitimate Senders:
   If certain senders are consistently flagged, consider adding them to a whitelist to prevent their emails from being marked as spam.
   
   
5. Monitor and Adjust: Continue to monitor the performance of the weighted analysis profile and make further adjustments as needed based on the results. By following these steps, you should be able to reduce the occurrence of false positives in your weighted analysis profile.