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mmcpher76
New Member
July 22, 2020
Question

Fortimail - User deleted quarentined mail by mistake. Looking to recover the deleted messa

  • July 22, 2020
  • 2 replies
  • 5037 views

Hope someone can help. We have a Fortimail hosted solution, version 6.0.9   It is working fine. However today a client received a message about mail in quarantine. However instead of clicking the envelope with a green check mark, the user accidentally clicked the rubbish bin, thus deleting the mail. Therefore I am looking for a way to recover the deleted mail. Any assistance would be appreciated.

    2 replies

    TS_ITPro
    Explorer
    July 8, 2022

    I would like to know this also as it is not mentioned in any of the admin guides.

    AEK
    SuperUser
    SuperUser
    July 12, 2022

    That's exactly why backup is good, otherwise try ask the sender to resend his mail.

    AEK