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Neophron
New Member
July 20, 2017
Solved

Fortimail anti-spam license

  • July 20, 2017
  • 3 replies
  • 9924 views

Good morning,

Yesterday I've updated Fortimail, to v5.3,build634,170228 (5.3.9 GA ).

Since then there seems to be some extra spam, which could be a coincidence or it could be related to the update.

The thing that worries me is the anti-spam status. the license status looks like this :

AntiSpam:Trial (Expires Unlimited)AntiSpam definition:7.00370 (Updated 2017-07-20)

 

By the looks of it, the anti-spam definition is updated, same goes for AV.

However AV is green, antispam is yellow. is this normal? should I update / renew the license?

Thanks!

    Best answer by Carl_Windsor_FTNT

    >Weird that the AV had no issues but the AS needed 53 UDP to be able to operate / go green.

     

    This is because AV is based on a signature database downloaded periodically or on push notification over HTTPS.  The AS lookups however are performed in real-time to the FortiGuard DB over UDP/53, 8888 or 8889.  One thing you have to be careful with when using UDP/53 is Cisco's DNS fixup as it will kill the traffic for not being valid DNS.

    3 replies

    Neophron
    NeophronAuthor
    New Member
    July 20, 2017

    I found the solution. http://kb.fortinet.com/kb/documentLink.do?externalID=FD36662

    yesterday I tweaked some ACL's rendering the fortimail AS useless. Weird that the AV had no issues but the AS needed 53 UDP to be able to operate / go green.

    Carl_Windsor_FTNT
    Staff
    Staff
    July 20, 2017

    >Weird that the AV had no issues but the AS needed 53 UDP to be able to operate / go green.

     

    This is because AV is based on a signature database downloaded periodically or on push notification over HTTPS.  The AS lookups however are performed in real-time to the FortiGuard DB over UDP/53, 8888 or 8889.  One thing you have to be careful with when using UDP/53 is Cisco's DNS fixup as it will kill the traffic for not being valid DNS.

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