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FortiDor
Explorer II
February 13, 2026
Solved

FortiMail 7.4.6 - Admin GUI suddenly 403 Forbidden Error

  • February 13, 2026
  • 3 replies
  • 200 views

Hello,

 

My FortiMail VM 7.4.6 was working perfectly until a 403 Forbidden error appeared for the administration GUI.

Some additional network interfaces and routings have been added but none of the administrator users have setup trusted hosts.

 

The Webmail interface is hosted on the same network interface and it is still working.

The only admin access is on CLI mode via the ESXI console.

 

image001(1).png

 

image002(1).png

image003(1).png

 

Have you some ideas ? 

 

Thanks

Best answer by FortiDor

Hi @Stephen_G 

 

Thanks for the follow up. 

I found the solution, FortiMail had some routing issue with the default route meaning some no access to FortiGuard servers. And so no able to activate the licence again and the web server move to the 403 Forbidden Error even if all the mail services are still working as excepted !

 

Keep in mind for later

 

Thanks,

 

3 replies

Stephen_G
Staff & Editor
Staff & Editor
February 17, 2026

Hello FortiDor,

 

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible. 

 

If anybody else has any info or advice, please feel free to contribute!

Regards,
Stephen_G - Fortinet Community Team
FortiDor
FortiDorAuthorAnswer
Explorer II
February 17, 2026

Hi @Stephen_G 

 

Thanks for the follow up. 

I found the solution, FortiMail had some routing issue with the default route meaning some no access to FortiGuard servers. And so no able to activate the licence again and the web server move to the 403 Forbidden Error even if all the mail services are still working as excepted !

 

Keep in mind for later

 

Thanks,

 

Stephen_G
Staff & Editor
Staff & Editor
February 17, 2026

Glad to hear it, awesome work!

Stephen_G - Fortinet Community Team
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