Skip to main content
mhe
mhe
Explorer II
September 22, 2016
Solved

Fortimail 5.3.5 and PAID Fortisandbox.Cloud!!

  • September 22, 2016
  • 2 replies
  • 27116 views

I've upgraded our Fortimail to 5.3.5. We have a valid Fortisandbox.Cloud Contract - now with 5.3.5 we can only send 100 Samples per day!! Level 1 Support says that this is per design! So be carefull when upgrading!!

 

On the Dashboard:

"Legacy FortiSandbox cloud service is used. Please activate FortiCloud as soon as possible!"

    Best answer by mhe

    I can confirm that 5.3.6 fixes the issue of limiting Sandbox.Cloud uploads to 100.

    2 replies

    Carl_Wallmark
    Carl_Wallmark
    New Member
    September 22, 2016

    Yes, in the release notes it is stated that before 5.3.5 you could upload unlimited number of files, but starting with 5.3.5 there is a limit, and it is also model specific on how many, but it does not say how many per model.

    pcraponi
    pcraponi
    New Member
    September 22, 2016

    Like @Selective said, this is in the release notes:

    FortiSandbox cloud submission file limit: Before 5.3.5, file and URI submission to FortiSandbox cloud was unlimited. After 5.3.5, there will be hardcoded limit for the number of files and URIs each FortiMail model will be allowed to submitt in a certain period of time. For details, see the FortiMail Administration Guide.

    ---

     

    moved the goalposts with open play :( sad...

    romanr
    romanr
    New Member
    September 23, 2016

    Has anyone found those limits in den Admin Guide? I wasn't able to....

    fl0at0xff
    fl0at0xff
    New Member
    October 6, 2016

    Hello ! I configure my first fortimail and I am not able to use the free fortisandbox (cloud) limited to 100 samples per days. When I click on the button "Test Connection" I have the following message: FortiSandbox Cloud, Status: Test failed, fortimail is not authorized".

     

    What is the problem ? 

     

    thanks

    Terms & ConditionsAccessibility statement