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southside
New Member
August 28, 2019
Question

Fortiguard Web Filtering Not Registered

  • August 28, 2019
  • 1 reply
  • 5652 views

Hi All,

 

When I click on Security Profiles>Web Filter I get an alert: Warning: This device is not licensed for the FortiGuard web filtering service.

Traffic may be blocked if this option is enabled.

It should be licensed, when I click on Dashboard>Main, licensing shows web filter licensed backed up by Fortiguard Licensing Information.

 

Are these the same thing and if yes, any clues for resolution? If no, I need to look at this licensing.

 

Regards

 

Adrian

 

 

    1 reply

    Dave_Hall
    New Member
    August 29, 2019

    Hi Adrian.

     

    Without knowing more about your issue (fgt model and firmware, fortiguard status, etc.) I can only direct you to one of the FortiGuard troubleshooting guide, located here.