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SvsB
New Member
August 16, 2022
Question

fortiguard web Filter

  • August 16, 2022
  • 2 replies
  • 1083 views

Hi 

I have a 600E

fortiguard web filter is not giving me any fortiguard category-based filter. the option to enable is not present 

web filter is enabled the license for the feuter is also valid 

 

in the cli the settings 

 

 set feature-set proxy

 

and 

 

 set feature-set Flow

 

 

is not available I'm at a loss as to why I don't have the settings or the options for 

fortiguard category-based filter

 

SvsB_0-1660648923727.png

 

    2 replies

    New Contributor II
    August 17, 2022

    Hi @SvsB ,

     

    Please make sure the Fortigate itself able to go out to the internet.
    execute ping guard.fortinet.net

     

    If this one not working, Fortigate will not able to fetch necessary database into the Fortigate.

    Let me know the update and we will proceed further.

     

    SvsB
    SvsBAuthor
    New Member
    August 17, 2022

    Hi 

    i can ping guard.fortinet.net

    i do suspect that the reason for my problems is that my firewall is set to policy-based and not profile based ]

    how can I undo this? set to profile based without losing data 

     

     

     

    New Contributor II
    August 17, 2022

    Hi @SvsB ,

     

    For this requirement, its the best to call Fortinet support hotline.
    As we need to evaluate the impact based on the existing configuration.

     

    Here is the contact:

    https://www.fortinet.com/support/contact.html