Fortiguard servers failed to respond

Hi,

can some one check if have this same problem like me, with fortiguard services

i check in 2 different network and FG 6.4 find only one fortiguard server and there is large ping about 700~900 ms

diagnose debug rating
Locale : english

Service : Web-filter
Status : Enable
License : Contract

Service : Antispam
Status : Enable
License : Contract

Service : Virus Outbreak Prevention
Status : Disable

Num. of servers : 2
Protocol : https
Port : 443
Anycast : Enable
Default servers : Included

-=- Server List (Fri Jul 9 10:48:18 2021) -=-

IP Weight RTT Flags TZ Packets Curr Lost Total Lost Updated Time
173.243.140.16 0 352 DI 0 2323637 0 4497 Fri Jul 9 10:46:44 2021
2620:101:9000:140:173:243:140:16 0 0 D F 0 4443 4443 4443

Bleblas