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ciscokid1903
ciscokid1903
New Member
November 1, 2010
Question

FortiGuard Licensing Notifications

  • November 1, 2010
  • 2 replies
  • 2801 views
Hi, We have recently renewed our FortiGuard licenses for another year. On the web Gui these licenses show as expiring next year which is what I would expect, however I am still receiving the notification emails from my FG telling me that my licenses will expire in x number of days... Has anyone else seen this problem? Will firewall rules using the fortiguard profiles still work or will traffic suddenly be blocked come the date and time that the firewall thinks the license will expire?

    2 replies

    rwpatterson
    rwpatterson
    New Member
    November 1, 2010
    After updating your license, it could take up to 24 hours for the unit to see the new date. Once that new date shows up, the notifications should stop (should...). As long as the box shows the new date, you' re OK.
    ede_pfau
    SuperUser
    ede_pfau
    SuperUser
    November 1, 2010
    it could take up to 24 hours
    ...or rather 48 hours. Search for a similar thread here on the forums this year. But who cares?
    As long as the box shows the new date, you' re OK.
    Bob surely meant " As long as your account' s web page shows the new date, you' re OK." This is updates immediately when entering a renewal or a new contract. The info on the dashboard has only informational character, i.e. it is not legally binding. Or was it " As soon as the box shows the new date..." and Bob only had one more of the never-ending working days? :-) Re. stopping services: no, regular policies, VPN or identity based policies will not be influenced by your license status. Web filtering will be (anyone objecting?) so check your policies' protection profiles for that. The overall performance / traffic flow does not depend on FortiCare or Fortiguard license stati.
    rwpatterson
    rwpatterson
    New Member
    November 1, 2010
    The date won' t get to the box until after it hits the web page... I' ve had the web page say OK, but the unit was a no go... So, in my opinion (and from personal experience), the box saying yes is the way to go. <aside>With any luck, replacing the flaky switch at 4:00 AM Saturday morning fixed that weird Alcatel issue. Long days should (PLEASE!) be behind me, for now...</aside>
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