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snghoshi
New Member
September 2, 2020
Question

FortiGate VM password reset issues

  • September 2, 2020
  • 4 replies
  • 30070 views

I installed the FortiGate VM and im experiencing issues when logging in for the first time. After entering the username=admin and then entering the password. The FortiGate prompt for the password to be changed. It prompts for a new password and then just after entering the password the Prompt doesn't go to Confirm Password it instead skips and prompts for a new password again. The system does not allow me to confirm the password.

 

Any idea?

 

 

FortiGate-VM64-KVM login: admin                                                                                         Password:                                                                                                              

You are forced to change your password. Please input a new password.                                                   

New Password:

Confirm Password:                                                                                                        New passwords don't match.                                                                                               New Password:                                                                                                            Confirm Password:                                                                                                        New passwords don't match.                                                                                               New Password:                                                                                                            Confirm Password:                                                                                                        New passwords don't match                                                                                                                          

    4 replies

    Yurisk
    SuperUser
    SuperUser
    September 3, 2020

    First time I see Fortigate FORCES you to change the password, other devices Fortimanager, Fortiweb etc do but Fortigate ... Also VM on AWS makes you change.

    What version of the VM image are you using?

     

    snghoshi
    snghoshiAuthor
    New Member
    September 3, 2020

    Hi Yuri,

     

    I tried this on Version: 6.4.2.

    its a new version. maybe a bug

     

     

    kimsila
    New Member
    September 17, 2021

    Greetings 

     

    Did we get a solution for the above am getting the same issue using 6.4.4

     

    FortiGate-VM64-KVM login: admin Password: You are forced to change your password. Please input a new password. New Password: Confirm Password: New passwords don't match. New Password: Confirm Password: New passwords don't match. New Password:

    roman_a_b
    New Member
    December 15, 2021

    Just clic the right ctrl + enter, when you type the new password for the first time.

     

    Regards.

    malic
    Visitor III
    March 16, 2022

    It Worked

     

    malic
    Visitor III
    March 16, 2022

    Awesome! it worked

    pawel922r
    New Member
    December 5, 2024

    use putty, no windows telnet client.