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yaoran
Explorer
April 24, 2025
Solved

FortiGate VM loses GUI access after configuring HA in VMware vSphere.

  • April 24, 2025
  • 2 replies
  • 1422 views

Hello,

 

I have 2 FortiGate VMs that I want to configure HA in Active-passive mode. I immediately lost GUI access when I applied the HA configuration to the first VM. The same thing happened to the second FortiGate VM.

For context, both VMs are deployed on vSphere and are connected to the same port group.

Does anyone know why this happens and how I can resolve this problem?

2 replies

AEK
SuperUser
SuperUser
April 24, 2025

Try connect to the console (from VMware) of each FG-VM and share the HA status of each node.

get sys ha status
AEK
yaoran
yaoranAuthor
Explorer
April 24, 2025

ftg1.png

ftg2.png

Here you go. 

AEK
SuperUser
SuperUser
April 24, 2025

The cluster is not up. Each node is standalone.

Did you configure the heartbeat?

Can you share HA config and the network diagram?

AEK
funkylicious
SuperUser
SuperUser
April 24, 2025
yaoran
yaoranAuthor
Explorer
April 24, 2025

Worked like a charm. Thanks for the help.