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Pratik2023
New Member
July 17, 2026
Question

FortiGate-VM 6.2.3 (EVE-NG on VMware Workstation) Kernel Panic after Installing Evaluation License

  • July 17, 2026
  • 2 replies
  • 58 views

Hi Team,

I am facing an issue with my FortiGate VM running in my lab environment and would appreciate any guidance.

Environment:

  • FortiGate VM Image: FortiGate-VM64-KVM v6.2.3
  • EVE-NG installed on VMware Workstation
  • License: Evaluation (Evolution) license installed via GUI

Issue:

The FortiGate VM was working normally before installing the evaluation license. After uploading and applying the license through the GUI, the VM initiated a reboot.

Since then, the VM has been unable to boot successfully. Instead, it continuously crashes with a kernel panic (double fault) during startup and enters a reboot loop.

Below is the console output:


FortiGate-VM64-KVM #
FortiGate-VM64-KVM # Requesting FortiCare Trial license, proxy:(null)


The system is going down NOW !!

Please stand by while rebooting the system.
Restarting system
PANIC: double fault, error_code: 0x0
Kernel panic - not syncing: Machine halted.
CPU: 0 PID: 1 Comm: initXXXXXXXXXXX Tainted: P                  4.19.13 #1
Hardware name: Bochs Bochs, BIOS Bochs 01/01/2011
Call Trace:
 <#DF>
 dump_stack+0x63/0x81
 panic+0xe2/0x245
 df_debug+0x29/0x2b
 do_double_fault+0x7b/0x8f
 double_fault+0x1e/0x30
RIP: 0010:0xfff0
Code: Bad RIP value.
RSP: 0018:0000000000000000 EFLAGS: 00010002
RAX: 0000000000000000 RBX: 0000000000000000 RCX: 0000000000000000
RDX: 0000000000000623 RSI: 0000000000000000 RDI: 0000000000000000
RBP: 0000000000000000 R08: 0000000000000000 R09: 0000000000000000
R10: 0000000000000000 R11: 0000000000000000 R12: 0000000000000000
R13: 0000000000000000 R14: 0000000000000000 R15: 0000000000000000
 </#DF>
Kernel Offset: disabled
Rebooting in 5 seconds..
PANIC: double fault, error_code: 0x0
CPU: 0 PID: 1 Comm: initXXXXXXXXXXX Tainted: P                  4.19.13 #1
Hardware name: Bochs Bochs, BIOS Bochs 01/01/2011
RIP: 0010:0xfff0
Code: Bad RIP value.
RSP: 0018:0000000000000000 EFLAGS: 00010002
RAX: 0000000000000000 RBX: 0000000000000000 RCX: 0000000000000000
RDX: 0000000000000623 RSI: 0000000000000000 RDI: 0000000000000000
RBP: 0000000000000000 R08: 0000000000000000 R09: 0000000000000000
R10: 0000000000000000 R11: 0000000000000000 R12: 0000000000000000
R13: 0000000000000000 R14: 0000000000000000 R15: 0000000000000000
FS:  00007f249b96ffc0(0000) GS:ffff88803aa00000(0000) knlGS:0000000000000000
CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
CR2: 000000000000ffc6 CR3: 000000003edd3000 CR4: 00000000000006f0
Call Trace:
Kernel panic - not syncing: Machine halted.
Kernel Offset: disabled
Rebooting in 5 seconds..
 

2 replies

AEK
SuperUser
SuperUser
July 17, 2026

Hi

First thing I notice your FortiOS version is very old and not mature. You can still use 6.2 but at least a mature version, e.g.: 6.2.17. This will give you more chance to avoid known issues.

AEK
kaman
Staff
Staff
July 22, 2026

Hi Pratik2023,
 

The PANIC: double fault with RIP: 0xfff0 is a classic symptom of the CPU trying to execute code from address 0xfff0, the reset vector. This happens when the kernel image is not a valid FortiGate kernel or the boot loader cannot find the correct entry point.
 

The correct filename pattern is: fgt_vm64_kvm-vx.x.x.x-buildxxxx-fortinet.out.kvm.zip
 

https://community.fortinet.com/fortigate-3/troubleshooting-tip-invalid-license-error-during-fortigate-kvm-deployment-132039


Check BIOS security level (if you can get to boot menu). Interrupt the boot process by pressing any key when you see:

please wait for os to boot, or press any key to display configuration menu......


Then:

[i]  -> system information
[u]  -> set security level

Set it to level 1 (or 0 if level 1 still panics):

[1]: level 1 - check image with result only

Then try booting again. If it boots, the issue is BIOS security level 2 rejecting the image signature after the license activation reboot.


Then, verify VM resources (CPU/RAM) via the command 'get system status'


If you have found a solution, please like and accept it to make it easily accessible to others.
 
Regards,
Aman

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