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technik
technik
New Member
January 4, 2011
Question

Fortigate - URL Filter - License

  • January 4, 2011
  • 3 replies
  • 5229 views
I currently have several sites, but only 1 test unit, which does not currently have a licencse. I have recently upgraded all units to mr2 patch 3 With the url filter enabled, the computer may eventually get to the page or timeout. If i disable the url filter in the firewall policy or in the web filter policy the internet works fine and all url blocks removed. I know the fortiguard web filter will not work in an unlicensed unit, but has the standard url filter now been added to the same scheme In the logs i get 2011-01-04 11:38:23 critical urlfilter 12552 service.fortiguard.net gethostbyname() failed. Everytime a web page is attempted to be accessed. Many thanks

    3 replies

    Carl_Wallmark
    Carl_Wallmark
    New Member
    January 4, 2011
    Hi, That means it cannot resolve the fortiguard address, are your DNS settings correct ?
    technik
    technikAuthor
    New Member
    January 10, 2011
    everything works perfectly fine as long as i disable the url filter. If i enable the url filter, internet is opened up, and that error appears.
    willem
    willem
    New Member
    January 10, 2011
    If it tries to resolve the FortiGuard addresses, it is using them somewhere. And as you say yourself: without license that won' t work. If you' re only using the manual URL-filter, the FortiGate should not try to resolve to FortiGuard. Are you sure you don' t have FortiGuard URL-filtering enabled anymore in the UTM-profile? What you can always do, is enable the checkbox that allows browsing pages when a rating error occurs. That way the FortiGuard URL-filter is bypassed, because without license it will always give a rating error.
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