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kinmun
kinmun
New Member
April 11, 2017
Question

fortigate update failed after upgrading to 5.4.4

  • April 11, 2017
  • 1 reply
  • 29255 views

i am getting the following update failure error after updating firmware from 5.2.9 to 5.4.4 last night.

my firewall is in HA pair.

Sec-fw02 is the passive unit.

schedule is to update every 3 hrs.

 

Message meets Alert condition

The following critical firewall event was detected: FortiGate update failed.

date=2017-04-11 time=10:18:17 devname=SEC-FW02 devid=FGT3HD3915801660 logid=0100041001 type=event subtype=system level=critical vd=root logdesc="FortiGate update failed" status=update msg=" Fortigate scheduled update failed" 

    1 reply

    rafiki
    rafiki
    New Member
    January 8, 2019

    Same problem in v6.0.3 build0200 (GA)

     

    something new here?

     

    Thanks

     

    anasalomari
    anasalomari
    New Member
    January 8, 2019

    Hello;

     

    Try to ping update the update server update.fortiguard.net ;

    then

    try to telnet the update server  over 443,

    and attached the output;

     

    rafiki
    rafiki
    New Member
    January 9, 2019

    anasalomari@hotmail.com wrote:

    Hello;

     

    Try to ping update the update server update.fortiguard.net ;

    then

    try to telnet the update server  over 443,

    and attached the output;

     

    Hello,

     

    My Scheduled Updates are set each 2 hours. The update fails sometimes, yesterday 1 time only.

     

    Ping and telnet to the update.fortiguard.net ports works well now.

     

    ¿Maybe it could be an update.fortiguard.net connectivity issue?

     

    Best regards

     

     

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