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bords
New Member
September 5, 2018
Question

Fortigate unit no internet but local internal have connection

  • September 5, 2018
  • 3 replies
  • 8127 views

Hi All,

 

Has someone experienced their fortigate unit has no connection and under system information the WAN IP keeps spinning.

When I rum commands from CLI trying to access google DNS (8.8.8.8) it's unreachable. But local internal networks had the access to the internet.

 

3 replies

SecurityPlus
Explorer III
September 6, 2018
What FortiOS version are you running? Are you saying that “execute ping 8.8.8” from the cli will not work?
Ashik_Sheik
New Member
September 6, 2018

Hi,

 

Check the default route to management IP to reach external network .Also configure the valid DNS in the fortigate .

 

regds,

 

Ashik

ede_pfau
SuperUser
SuperUser
September 6, 2018

Don't expect traffic through a dedicated management port to be routed! It's not.

See to it that outbound traffic leaves on a WAN port. As @emnoc would put it, "diag debug flow is your friend!"

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