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ayacht_us
New Member
December 31, 2021
Question

FortiGate time is out of sync error 7.0.3

  • December 31, 2021
  • 2 replies
  • 22677 views

Just upgraded a couple of firewalls to 7.0.3 and both now say "time is out of sync error" in the header but the time is spot on.  One is using fortiguard servers and the other is using us ntp pool servers.  So it is not the servers and looks like a bug because the time is not off by 2 minutes when that warning should come up and also I believe that it is only supposed to be if you are setting the time manually.  Wanted to check here before i go opening support ticket.  I did not see any KB articles or known issue that I have found yet.  

2 replies

Contributor
December 31, 2021

Hello,

Did you check the time of your computer/system and the FortiGate? Does it match or it has a difference of more than 2 minutes?

 

Also, please take a look at the timezone. 

 

You can also refer to the below article:

https://community.fortinet.com/t5/FortiGate/Technical-Tip-FortiGate-time-is-out-of-sync/ta-p/194503?externalID=FD52956

 

pavankr5
Staff
Staff
January 12, 2024

Hello @ayacht_us 

Please check this article for reference on FortiGate VM time is out of sync error/alert. This article describes how to write the message about FortiGate showing 'FortiGate time is out of sync error' by configuring the parameters from CLI.

https://community.fortinet.com/t5/FortiGate/Technical-Tip-FortiGate-VM-time-is-out-of-sync-error-alert/ta-p/243479

Thanks,

Pavan