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Frosty
New Member
August 2, 2019
Solved

Fortigate stops logging after Fortianalyzer v6.2.1 upgrade

  • August 2, 2019
  • 1 reply
  • 17928 views

Just posting this in case it helps someone else ...

 

I upgraded our FAZ-VM from v5.6 to v6.0 and then v6.2.1 ... and found that logs were no longer being received ... they were queueing up on our Fortigate and the "test connectivity" on the FGT was failing.

 

After some mild panic and troubleshooting, then opening a ticket with Fortinet, I discovered that you MUST have encryption enabled on the FGT in the Logging configuration.  As soon as this was done, the problem was resolved.

 

I had read the Release Notes, however the Special Notices wording was as follows:

  All OFTP connections must be encrypted for FortiAnalyzer 6.2.0 (or higher)   Prior to upgrading to FortiAnalyzer 6.2, make sure that all FortiGate devices are configured to use encryption when   communicating with FortiAnalyzer. Starting with FortiAnalyzer 6.2.0, all OFTP communications must be encrypted.

 

It was not at all clear that OFTP meant Logging.  Not to me anyway.

 

Hope this helps someone else ...

    Best answer by miraching

    For VMs (FAZ & FG) do this

     

    @ FAZ

    config system global
    set log-forward-cache-size 4
    set oftp-ssl-protocol sslv3
    end
      @ FG
    config log fortianalyzer setting
    set serial "FAZ-VM0000000001"
    set ssl-min-proto-version SSLv3
    end
      wait for a min or two then issue
    execute log fortianalyzer test-connectivity

    1 reply

    Dragnipur
    New Member
    September 26, 2019

    you saved my day...

    miraching
    mirachingAnswer
    New Member
    April 21, 2021

    For VMs (FAZ & FG) do this

     

    @ FAZ

    config system global
    set log-forward-cache-size 4
    set oftp-ssl-protocol sslv3
    end
      @ FG
    config log fortianalyzer setting
    set serial "FAZ-VM0000000001"
    set ssl-min-proto-version SSLv3
    end
      wait for a min or two then issue
    execute log fortianalyzer test-connectivity

    StingRay
    New Member
    June 10, 2021

    Thank you miraching it worked for me and I only added one FAZ line you specified:

    set oftp-ssl-protocol sslv3