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mahe55
New Member
February 26, 2022
Question

Fortigate SSL Webportal Issue

  • February 26, 2022
  • 2 replies
  • 1815 views

Hi Everyone wondering if anyone has come across this issue. I have created a Web Portal and created a new Connection to my internal server via RDP i can connect to the RDP session within the browser and works ok when using a Windows/Mac machine but when i connect with an ipad which is the requirement the RDP session connects ok but when u try and type something in the session the virtual keyboard does not come up on the ipad ... so i can type anything.Any suggestions? thanks heaps..

2 replies

Contributor
March 1, 2022

Hello mahe55, 

 

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible. 

 

Thanks, 

Raja - Fortinet Community Team 

alif
Staff
Staff
March 1, 2022

Hi mahe55,

 

It could be something related to unsupported keyboard layout.

Please check if the keyboard layout on iPad is supported or you can modify under SSL VPN bookmark settings.
https://docs.fortinet.com/document/fortigate/7.0.5/cli-reference/362620/config-vpn-ssl-web-user-bookmark