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Viktor1
New Member
March 24, 2021
Question

Fortigate SSL VPN Web Portal iPAD (iOS) RDP error

  • March 24, 2021
  • 2 replies
  • 4639 views

Hello. When I tried to use the RDP connection from Fortigate SSL VPN Web Portal I got a "Failed to connect" error. I've tried this operation on two different Fortigates (virtual and appliance) and different iOS devices with the same result. From Windows or Android clients all work well. Is anybody have a successful connection to the RDP connection from Fortigate SSL VPN Web Portal from iOS devices?

 

    2 replies

    Rilas
    New Member
    March 25, 2021

    Hi Viktor,

     

    I have same issue.

    Android and also Windows working fine.

     

    Iphone not. Also its not working when Iphone is a Hotspot for Windows Device, can you confirm this too?

    "Failed to connect"

     

    Kind regards,

    Viktor1
    Viktor1Author
    New Member
    March 29, 2021

    Hi Rilas. I didn't check iPhone is a Hotspot for Windows Device so I can't confirm this. I've opened a TAC case about this problem. I'll let you know if they could fix the problem.

    DogeViper
    New Member
    June 10, 2021

    Hi Viktor,

    are you trying to reach the RDP Server by name or ip? If you try to access by FQDN, this could help here:

    https://kb.fortinet.com/k....do?externalID=FD46197