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bfakhriddi
bfakhriddi
New Member
October 6, 2021
Question

Fortigate issue with web gui probably

HI, 

 we periodically very often loose connection to the web interface of the fortigate, connection lost message pops up , when ping to it stable less than 1 ms, and ssh is not lost at all. FGT500e version 5.6.5 .Any idea how to fix this? there are no routing issues, checked already. 

 

 

    1 reply

    sw2090
    SuperUser
    sw2090
    SuperUser
    October 7, 2021

    hm you say ping is still stable when this happens.

    Sounds like if the http(s) service on your FGT is crashing and/or restarting and you lose the connection due to that.

    Maybe looking into the logs of this on cli might shwo more?

     

    Diag debug ena

    Diag debug app httpd 255

    Diag debug app httpsd 255

     

    (correct me if I remember wrong)

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