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camilocam
New Member
May 16, 2022
Solved

fortigate is not blocking whatsapp file transfers

  • May 16, 2022
  • 3 replies
  • 5257 views

Greetings,

I have a fortigate 200F, in Application Control I have blocked file transfer in Whatsapp, but it doesn't work, users can download files without problem, I even have Deep inspection enabled.
If by webfilter I block whatsapp.net, the block to file transfer works, but does not allow a new synchronization of whatsapp web.

Fortigate Version 7.0.5
Any solution?

Best answer by camilocam

I think I've solved it
I had user navigation based on profiles
What I did was to create a policy from the lan to the wan with destination "Internet Service" Facebook-Whatsapp in proxy mode.
Thanks for your answers

3 replies

sjoshi
Staff
Staff
May 16, 2022

Please check by implementing file filter

Please go through the link for your reference:-

https://docs.fortinet.com/document/fortigate/6.4.0/administration-guide/610893/file-filter

Thanks, Salon
Contributor
May 16, 2022

Hi Camil

May I know whether the certificate is installed in the client machine?

camilocam
camilocamAuthor
New Member
May 16, 2022

Hi,

Yes, the certificate is installed, and when I check the certificate on the whatsapp page the fortigate certificate appears.

camilocam
camilocamAuthorAnswer
New Member
May 16, 2022

I think I've solved it
I had user navigation based on profiles
What I did was to create a policy from the lan to the wan with destination "Internet Service" Facebook-Whatsapp in proxy mode.
Thanks for your answers