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Adanio
Adanio
New Member
March 20, 2018
Question

Fortigate HA doesn't work

  • March 20, 2018
  • 2 replies
  • 8335 views

Hello, 

I have 2 Fortigate 100D and i want to have them configure with HA active-passive. 

have configure them as recommended with no luck. 

 

i've read that you need to have identical Fortigate devices. 

my HWID of both Fortigate is: 

1: HWID C4LL40-04AA-0000

2: HWID C4LL40-07AA-0000

 

Can i form HA with these 2 devices? is the difference between HWID is what preventing HA to work? 

 

Thanks

    2 replies

    Bubu
    Bubu
    New Member
    March 20, 2018

    Hi Adanio,

    No problem with your two different HWID. You can configure your HA A-P without problem.

    Did you tried to troubleshoot? 

    > show system ha

    > diagnose sys ha status

    > get system ha status

    > diagnose sys ha checksum show

     

    Give us more info please.

    Fullmoon
    Fullmoon
    New Member
    March 20, 2018

    Hi,

     

    did you try ignoring hardware revisions? Maybe you can try this link http://help.fortinet.com/fos50hlp/54/Content/FortiOS/fortigate-high-availability-52/HA_config_troubleshooting.htm

     

    emnoc
    emnoc
    New Member
    March 20, 2018

    Agreed try that but are you sure all is identical in the config sys ha settings ? You can dump on the  interfaces between the two interfaces and ensure you see traffic. If your usinga HA groupname and password different han the default, re-key it and monitor

     

    Ken

    Adanio
    AdanioAuthor
    New Member
    March 21, 2018

    Hi Emnoc, Fullmonn and Bubu, 

    Thank you for your quick reply. 

     

    i did read about ignoring hw, but that's require reload and need to get window for this. 

    Other than that all config is the same and re enter it few times to make sure. 

     

    will check your recommendation / tshoot commands and will update with results. 

     

    Thanks! 

     

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