Skip to main content
paisakya
New Member
September 4, 2018
Question

Fortigate GUI not accessible over the Remote VPN

  • September 4, 2018
  • 3 replies
  • 20241 views

Hi Folks,

 

I am using FortiGate 800-D Firewall and recently setup remote access VPN for the users. The problem what I am facing is that, When I connect remote IPsec VPN through FortiClient then I am not able to access Fortigate GUI(the one with public IP). I am using custom port for GUI, Any thoughts ? 

 

Thank you!

Vishal

    3 replies

    sw2090
    SuperUser
    SuperUser
    September 4, 2018

    Did you enable HTTP(S) on your vlan interface?

    paisakya
    paisakyaAuthor
    New Member
    September 4, 2018
    Hi SW2090, Thank you the reply. Yes, Https is enabled on VPN interface
    paisakya
    paisakyaAuthor
    New Member
    September 10, 2018

    Hi,  Thank you for answer. 

     

    I am not restricting with any hosts. even allowed WAN Interface over the VPN but Management GUI is not accessible when I am on remote VPN. I am using custom port instead 443, Is there something needs to be done ? 

     

    Thank you!

    Vishal

    Prab
    New Member
    September 7, 2018

    paisakya wrote:

    Hi Folks,

     

    I am using FortiGate 800-D Firewall and recently setup remote access VPN for the users. The problem what I am facing is that, When I connect remote IPsec VPN through FortiClient then I am not able to access Fortigate GUI(the one with public IP). I am using custom port for GUI, Any thoughts ? 

     

    Thank you!

    Vishal

    Are you using Trusted Hosts settings under Administrators profile settings? In that case you can only access the Admin GUI from specified IP addresses only!

    On FGT GUI -> System -> Administrators

     

    Also, check if you are using any local-in policies to restrict the access to FGT.

     

    AFAIK: IPsec Tunnel generally has no concerns with the port used by management GUI. Care is required when SSL VPN is being used.

     

    Thanks

    Prab :)

    sw2090
    SuperUser
    SuperUser
    September 10, 2018

    I am not able to access Fortigate GUI(the one with public IP)

     

    Didi you try to access the fui on the public ip from out your vpn? This should and will not work. You have to use the ip your FGT has in your VPN (usually its your default gw then).