Skip to main content
New Member
June 17, 2026
Question

FortiGate GUI keeps logging out on VM trial setup

  • June 17, 2026
  • 2 replies
  • 151 views

Hello,

We are testing a FortiGate-VM trial setup, but the GUI still logs out immediately after login.

We have already verified the following:

  • GUI certificate is set correctly.

  • Admin idle timeout has been increased.

  • https is enabled on the management interface.

  • NTP time sync is correct.

  • httpsd process is running normally.

We also tested:

  • different browser,

  • incognito mode,

  • cleared cache and cookies,

  • login from the correct trusted host / source IP.

Even after all of the above, the GUI still kicks us out after login, while SSH access remains stable.

Has anyone seen this behavior on FortiGate-VM trial or evaluation mode? Is there any other VM-specific GUI setting or known issue we should check?

Thank you.

2 replies

msanjaypadma
Staff
Staff
June 17, 2026

Hi ​@Vinoth_Shan ,

I know that its Trial license , however can you check what is the license status showing by running command : 

get system status

Any httpsd crashes ? 

di de crashlog read

What do you see when you collect httpsd debug logs? 
di de application httpsd -1 
di de en
 

Thanks, Mayur Padma
AEK
SuperUser
SuperUser
June 17, 2026

Did you check in system logs if something was logged at the time of disconnection?

AEK