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dgullett
Visitor III
August 29, 2023
Solved

Fortigate Forward Traffic Log not showing Policy ID Number (x)

  • August 29, 2023
  • 9 replies
  • 5717 views

Ver 7.2.3 see pic below

2023-08-29-12-28-01.png

Best answer by srajeswaran

You are hitting known issues 861893 . The fix is available from 7.4.0 and 7.2.6.

 

861893

In Forward Traffic logs, the Policy ID column is blank.

https://docs.fortinet.com/document/fortigate/7.4.0/fortios-release-notes/289806/resolved-issues

9 replies

spoojary
Staff
Staff
August 29, 2023

Have you tried upgrading the firmware. This can be a known issue on the firmware. Also it is recommended to go to the latest version of the FGT. 
what is the FGT model ?

 

dgullett
dgullettAuthor
Visitor III
August 29, 2023

Model name: FortiGate-80F

Yes I have the same issue on 7.2.5

Mrinmoy
Staff
Staff
August 29, 2023

What if you select the log and click on details? ID number is showing there?

dgullett
dgullettAuthor
Visitor III
August 30, 2023

It is not in details either 

Mrinmoy
Staff
Staff
August 30, 2023

Seems like it is a bug. To be more sure you can try to upgrade it to 7.4.0, otherwise you can create a support ticket for bug identification.

Mrinmoy
Staff
Staff
August 30, 2023

I will also try to reproduce it in my LAB. I will keep you posted.

Mrinmoy
Staff
Staff
August 30, 2023

Also if possible, share here a row log entry in txt format.

Contributor III
August 30, 2023

Hi @dgullett 

Check Logging Settings: Make sure that the logging settings for your policies are configured to include the Policy ID in the logs. To do this:

  • Log in to your FortiGate firewall's web interface.
  • Navigate to "Policy & Objects" > "IPv4 Policy" (or "IPv6 Policy" if applicable).
  • Select the policy for which you want to see the Policy ID in the logs.
  • In the "Logging Options" section, ensure that "Log Allowed Traffic" or "Log Denied Traffic" is selected, and that the "Policy ID" checkbox is checked.

Thanks,

Kruthi

srajeswaran
Staff
Staff
August 30, 2023

You are hitting known issues 861893 . The fix is available from 7.4.0 and 7.2.6.

 

861893

In Forward Traffic logs, the Policy ID column is blank.

https://docs.fortinet.com/document/fortigate/7.4.0/fortios-release-notes/289806/resolved-issues

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