Fortigate firewall static URL not exempting URLs from web filter

Forum|Forum|1 year ago
January 12, 2025
4 replies
3178 views

The firewall is running version 7.2.10.

I have a set of rules which has web filters, IPS and DNS filters enabled.

The web filter is set to warning for unrated websites. I have set several static URL filters to exempt certain URLs from web filtering, but it is apparently still being blocked by web filtering.

How do I ensure the static URL filters work for exempting URLs from web filtering?

FortiGate

dingjerry_FTNT

Staff

Hi @Laniver ,

When you say "but it is apparently still being blocked by web filtering", did you mean it is blocked by the FortiGuard Category?

Anyway, can you share your URL Filter configuration for the URLs in this issue?

kaman

Staff

Hi Laniver,

When apparently blocked by web filtering so at time if you encounter a FortiGuard Deny Page due to web filtering, please provide a screenshot of the page.

Additionally, navigate to Log & Report -> Security Events -> Web Filter in your system and review the logs details on whether the website was blocked or bypassed. Pay attention to the "Message" field in the logs as well.

Note: To exempt a specific website, use the Wildcard type for the exemption.

You can refer to the below document for Troubleshooting static URL filter by 'debug ips'

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Troubleshooting-static-URL-filter-by-debug-ips/ta-p/248171

Regards,
Aman