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Zayd
New Member
June 1, 2025
Question

fortigate firewall license getting revoke

  • June 1, 2025
  • 4 replies
  • 1083 views

Hi,

I have a fortigate fws a-p mode managed by fortiManager in air-gap environment, all are in air-gap.

What i see recently i replaced the passive fw with new unit due to rma. after joining it to cluster, both got in-sync as well.

I see the licenses on both a-p are getting revoked, i applied the license file for each unit separately but that does not help. It shows license file succesfully uploaded it will show all IPS, AV in Green with proper expiry date, after 2-5 min it all gets orange with no license.

What i observed is that the license section shows License update ip as Fortimanager, do i need to upload the license via Fortimgr ?

i tried for active fw license file upload under fortimngr Foortiguard settings > service pack > but that also does not help.

4 replies

funkylicious
SuperUser
SuperUser
June 1, 2025

i would say that if you are using FMG as an FDS in your air gapped environment and FGTs are configured to get all the info from it, that you should upload the license to it.

 

https://docs.fortinet.com/document/fortimanager/7.4.7/administration-guide/431186 

"jack of all trades, master of none"
Zayd
ZaydAuthor
New Member
June 1, 2025

@funkylicious Thanks for the article. I have two separate license file for each fgt a-ap device.

So do i need to upload two files at the same time? Or i have to request one file from FGT support providing them the devices SN ?

funkylicious
SuperUser
SuperUser
June 1, 2025

havent really used this feature in FMG but i would assume that you either upload them both if allows multiple files or one by one.

"jack of all trades, master of none"
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