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itdepartment123
New Member
June 8, 2026
Question

Fortigate Firewall email notifications minimum interval

  • June 8, 2026
  • 5 replies
  • 91 views

I have an email notification set up to alert when one of our ISP’s goes down. The problem I’m having is the Minimum interval setting is not working. I have it currently set for 2 minutes and it immediately alerts me when this happens when no delay. I’m getting way more notifications than i need to for this. The model is a 60e and the firmware is 7.2.8. Does anyone have any suggestions in order for this to work properly?    

5 replies

msanjaypadma
Staff
msanjaypadma
Staff
June 8, 2026

Hi ​@itdepartment123 ,

How frequently ISP link is flapping ? and what is timestamp that logs getting trigger ? 

Thanks,
Mayur Padma

Thanks, Mayur Padma
I
itdepartment123Author
New Member
June 8, 2026

It happens about every other day and sometimes multiple times per day. Timestamp is immediate. I’m using the

“Link Monitor changed state from alive to dead, protocol: ping.” for when the ISP is down 

“Link Monitor changed state from dead to alive, protocol: ping.” for When the ISP is up

sjoshi
Staff
sjoshi
Staff
June 9, 2026

Hi ​@itdepartment123 

Yes you can delay the automation stitch action

 

Can you show your config:

show system automation-action

Thanks, Salon
I
itdepartment123Author
New Member
June 9, 2026

I actually don’t want just a delay i would only like the notification if the ISP is down for 2 minutes or more. It was my understanding that was what the minimum interval was supposed to do. 

funkylicious
SuperUser
funkylicious
SuperUser
June 9, 2026

maybe this explains better what it does 

 

"jack of all trades, master of none"
I
itdepartment123Author
New Member
June 9, 2026

Yes, I have that set to 120 seconds but i still get emails immediately. It doesn’t seem to be working. I’m not sure if its a bug in this version of software or something else. 

funkylicious
SuperUser
funkylicious
SuperUser
June 9, 2026

i think what you are looking for is to add delay before executing an action.

"jack of all trades, master of none"
I
itdepartment123Author
New Member
June 9, 2026

Wouldn’t adding a delay still send an email after the time had passed? I’m only wanting an email if the ISP doesn’t come online in 2 minutes.

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