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franktran
New Member
October 4, 2024
Solved

Fortigate FG201F System DNS Servers Delay Issues

  • October 4, 2024
  • 1 reply
  • 944 views

Hi All !

On my FG201F device dashboard, I see the status of "System DNS Servers" has unstable latency (sometimes very high). It seems to be affecting our network performance.

Note: This device is running firmware "v7.4.5 build2702 (Mature)" with 4 Internet lines (divided into 3 SD-WAN groups), the system is also divided into VLANs.

Could you please assist us in diagnosing this issue? Any guidance on potential configurations or troubleshooting steps would be greatly appreciated.

Thank you for support.

Screenshot 2024-10-04 094256.pngScreenshot 2024-10-04 094320.pngScreenshot 2024-10-04 094402.pngScreenshot 2024-10-04 094424.pngScreenshot 2024-10-04 094453.pngScreenshot 2024-10-04 094714.png

Best answer by Atul_S

Hi,

 

Please review the doc https://community.fortinet.com/t5/FortiGate/Technical-Tip-DNS-Server-shows-Unreachable-or-high-latency-in/ta-p/205563 and see if this helps in understanding the behavior. 

 

Thanks,

1 reply

Atul_S
Staff & Editor
Atul_SAnswer
Staff & Editor
October 4, 2024

Hi,

 

Please review the doc https://community.fortinet.com/t5/FortiGate/Technical-Tip-DNS-Server-shows-Unreachable-or-high-latency-in/ta-p/205563 and see if this helps in understanding the behavior. 

 

Thanks,