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aagrafi
New Member
July 21, 2018
Question

Fortigate cannot send logs to second FAZ

  • July 21, 2018
  • 3 replies
  • 5303 views

Hello,

 

I deployed a second FAZ in my network and and after I added a FortiGate I noticed that it cannot send logs. The FortiGate was working for a couple of years with the first FAZ with no problem. However when configured fortianazer2 and added the FG to FAZ, the FG appears in the device manager but with the red spot indicating that no logs have received from that FG.

 

A second FG that I added is sending logs OK.

 

Can you tell me possible causes for the FG not been able to send logs to the second FAZ and where to look and fix them?

 

Thanks

    3 replies

    Nicholas_Doropoulos
    New Member
    July 22, 2018

    Hello,

     

    There are two methods of registering a Fortigate to a FortiAnalyser. Would you mind sharing with us which one you used?

     

    Are both devices in the same subnet? Can they ping one another?

     

    Thanks.

    brazz_FTNT
    Staff
    Staff
    July 23, 2018

    Hey, 

     

     

    Can you also send us the result of below commands:

     

    get system status (on  both FAZ and FGT)

     

    config log fortianalyzer setting (On the FGT side)

    get

     

    config log fortianalyzer2 setting (On the FGT side) 

    get 

     

    Thanks 

    simonw
    New Member
    August 3, 2018

    It might be that you have to specifically set which "source IP" the Fortigate should use to reach the FAZ.

    See below from my FW config at home.

     

    config log fortianalyzer setting     set status enable     set server "10.10.10.35"     set source-ip "100.100.100.1"     set upload-option 1-minute     set reliable enable

     

    Hope this is of any help.

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