Explorer II

Question

Fortigate BMR-RX Boot Loader

Forum|Forum|1 year ago
December 13, 2024
3 replies
1365 views

Hello everyone,

I was given an old FortiGate that was being used at a lab environment and noticed the device was not booting up.

Upon trying to check the status on the CLI, noticed the device is booting on BMR-RX Boot Loader as shown in the bellow image. Now I am kind of stuck to get out of this boot menu and wondering if someone has any idea on how to do it. Some way to set up a TFTP from here or any other option.

I was able to login and the menu does not have any useful commands, tried running the "maintenance factoryreset" but always end up on the same place.

Appreciate any help!

Regards

FortiGate

FortiGate

Anthony_E

Staff

Hello,

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Thanks,

Best Regards

Anthony_E

Staff

Hello

We are still looking for someone to help you.

We will come back to you ASAP.

Regards,

Best Regards

pminarik

Staff

Can you tell us what exact model is this?
From the screenshot I can't tell if it's literally a FGT-30 (no letters at the end), or if you obfuscated that part with the white rectangle seen in the picture.

jprochaAuthor

Explorer II

Hello @pminarik!

It is a FGT-300E, I covered the model with the rectangle.

Thanks in advance for any help.

pminarik

Staff

I don't think you'll be able to handle this without TAC support. This is not the usual BIOS boot menu where you would be able to TFTP upload a FortiOS firmware image, so presumably something goes wrong before that usual boot menu is reached.

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