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ganesh_karale
ganesh_karale
Explorer III
January 29, 2026
Solved

Fortigate 90G shared port shows grayed out on Faceplate

  • January 29, 2026
  • 1 reply
  • 387 views

On Fortigate 90G faceplate shared ports wan1, wan2, sfp1, sfp2) shows grayed out.

There physical connectivities on sfp1, sfp2 and it working fine. 

We are able to do the configuration  for those interfaces but the only concern is it shows grayed out on gui faceplate.

Please guide..

FG900G Faceplate.png

1 reply

funkylicious
SuperUser
funkyliciousAnswer
SuperUser
January 29, 2026

hi,

please see 

https://community.fortinet.com/t5/FortiGate/Technical-Tip-FortiGate-9xG-Gen2-series-faceplate-does-not-show/ta-p/405090

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Understanding-Shared-Media-interfaces-on-the/ta-p/333930 

"jack of all trades, master of none"
ganesh_karale
ganesh_karaleAuthor
Explorer III
January 29, 2026

Thanks for sharing the article.

So, based on this article its a cosmetic bug that has been observed on FortiGate 90/91G Gen2 series.

 

On the GUI, the faceplate will show as wan1 and wan2, despite FortiGate 90/91G being equipped with x1 and x2 ports. The ports will be greyed out while the interface list will show that ports x1 and x2 are connected.

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