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New Member
July 3, 2026
Question

FortiGate-90G Fabric Connector failing to verify FortiClient EMS public certificate (Error Code -9999)

  • July 3, 2026
  • 2 replies
  • 24 views


Hi Fortinet Team,

 

FortiClient EMS certificate not authorized..

I am experiencing an issue connecting my FortiGate-90G to an On-Premise FortiClient EMS server via the Fabric Connector. The connection fails with certificate verification errors.

Environment Details:

  • FortiGate Model: FG-90G
  • FortiGate and EMS Location: Both devices are in the same local subnet (192.168.2.x).
  • DNS Setup: Configured via a Local DNS Database entry on the FortiGate, pointing the FQDN to the local EMS IP. Pings to the domain name resolve correctly.
  • EMS Certificate: A valid Public Domain Certificate issued by RapidSSL / DigiCert (Domain: winxsfp.com).

Symptoms & Errors Observed:

  1. The Fabric Connector GUI shows an "Untrusted Certificate" status.
  2. I have disabled strict common name checking using the set trust-ca-cn disable command under config endpoint-control fctems, but the issue persists.
  3. Running the verification command in the CLI results in the following error output:

    text

    FortiGate-90G # execute fctems verify 1
    Error in requesting EMS fabric connection: -4
    issue in getting capabilities. EMS server certificate is not signed by any known CA.
    Error (-1@_get_capabilities:513).
    Command fail. Return code -9999

    Use code with caution.

  4. Attempting to upload the RapidSSL Intermediate CA certificate via the GUI panel results in an "Incorrect certificate file format" error, and manual CLI string additions fail validation

2 replies

funkylicious
SuperUser
SuperUser
July 3, 2026

try 

 after you resolve this issue w/ importing it, delete the ems fabric connector and re-create it and see if it works

"jack of all trades, master of none"
New Member
July 3, 2026

Hi funkylios

Thanks for update

But this is not what i am alsing please yry to understand i am getting error .

Even after import the same certificate in fortigate 

Says : FortiClient EMS certificate not authorized..

funkylicious
SuperUser
SuperUser
July 3, 2026

 

"jack of all trades, master of none"