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pbd
New Member
December 20, 2023
Question

Fortigate 90G and 7.4.1

  • December 20, 2023
  • 15 replies
  • 26494 views

I've just bought a one of Fortigate's latest devices (90G) for the advanced IoT capability to find out that they don't support any of the newest firmware on there latest devices - mad........

So I've been basically ripped off - as they can't even tell me if and when 7.4 will be available on this device - The data sheet says that you need 7.4.1 but omits to tell you that they don't actually have 7.4.1

 

Absolutely apauling and support have just been as bad - just saying we can't help - we don't offer latest firmware on new devices.

 

So I have a nice ornament as box is useless to me without the capability - Really really poor Fortinet!

15 replies

PC0212
New Member
June 3, 2024

When will 7.6 be released?

Debbie_FTNT
Staff & Editor
Staff & Editor
June 3, 2024

Hey PC0212,

7.6.0 has no fixed release date as yet, but from what I can see internally it should be released sometime this summer (end of June to middle of July would be my educated guess, but I have been incorrect on guesses before!)

@Marvhi, 7.6 is not available at all yet, to my understanding.

Cheers,

Debbie

d_konyayev
Explorer
June 27, 2024

Hey guys. I am an FGT90G owner.
Do you have any problems with Traffic Shaper?
I have installed different firmware 7.0.12, 7.0.13, 7.0.14, 7.0.15.
On all firmware there is a problem with Traffic Shaper.
I have configured a few rules in Traffic Shaping Policies. The network works fine, but after a few hours, all traffic that matches these rules stops working. After that, I disable the rules in Traffic Shaping Policies and my network works again.
If I re-enable the rule in Traffic Shaping Policies, the network does not work.

In the logs I see errors - Session time out.
The problem is solved only after rebooting the FortiGate.

There is a second problem.
It is only present in versions 7.0.13, 7.0.14, 70.15.
I have 29 pieces of Zyxel usg-20-vpn connected to FGT90G as Dial-Up IpSEC.
After rebooting the FGT90G or Zyxel, no access to the internal network of some Zyxel.
After entering the command "get router info routing-table all ", I see:
S 10.1.51.0/24 [15/0] via Vpn-Ike2-Tun_KT tunnel 10.0.0.22, [1/0]
[15/0] via Vpn-Ike2-Tun_NL tunnel 44.7.263.77
But PING to 10.1.51.0/24 doesn't work.
I enter the command: diagnose vpn tunnel flush
After that I can see the network 10.1.51.0
After entering the command "get router info routing-table all ", I see:
S 10.1.51.0/24 [15/0] via Vpn-Ike2-Tun_KT tunnel 44.7.263.77, [1/0]
This problem is not present on firmware 7.0.12.
Do you have this problem?

Screenshot_1.jpg

AEK
SuperUser
SuperUser
June 27, 2024

Hi

I think it is better to create a new post for that.

AEK
norseman
Visitor III
August 6, 2024

Any updates on 7.2 or 7.3 or any newer firmware wise?

kellyfcwalsh
New Member
August 6, 2024

Email from one of Fortinet's Distribution partners on July 22 stated that they still didn't have any expected release dates. One of their techs mentioned that it should be merged with the 7.5 code branch but he wouldn't give a time for that either.

We had ordered a FAP-441K-A back in Feb.  It showed up in June unannounced with no support for our 90G. Fortunately we hadn't paid for it yet, so we told the distributor that we weren't paying for a brick and that we'd release payment on receipt of a firmware for the 90G that worked with the AP. The distributor went back to Fortinet to try and find any additional information. They couldn't get anything out of them. So we told them that we'd return the unit then if Fortinet couldn't' provide a working firmware. They told us that Fortinet didn't have a return policy. We told them we had a policy of not paying for equipment that didn't work...

They agreed to take back the unit but that we would have to be responsible for the shipping costs. We told them we don't pay shipping for non-functioning product and that they could send someone by our office to pick it up. They sent us a pre-paid shipping label...

The support for the 90G has been absolutely one of the worst supported products we've ever bought. We're currently evaluating Palo Alto products now as a result of the extremely poor support offered by Fortinet on the 90G. 

 

fortispunk
New Member
July 27, 2025

I was just about to upgrade from my 80F / 431Fs to 90G / 441Ks. I would have been **bleep**ed. I am so glad I came here first. I think this might be the right time to move to pfsense / Ruckus.

inIljoja
Explorer
August 13, 2024

It is now mid-August and still no newer firmware versions for 90G :(  I'm thinking of asking refund for my software maintenance.

 

According to https://support.fortinet.com/Information/ProductLifeCycle.aspx GA for 7.2 was February 2023 and for 7.4 July 2023, more than a year ago. 7.6 was released for older devices last month. Not really a General Availability...

 

Any update on those firmwares??

Imperlin
Explorer II
August 20, 2024

Hello @inIljoja@norseman

Good News, FortiOS7.2.9 for FGT90/91G is out now!
Hopefully all bugs and problems of the "special build" are gone. ;)



@all: Can you please give feedback on whether 7.2.X is now running stable for you?

kellyfcwalsh
New Member
August 20, 2024

The firmware upgrade page on the device is showing that 7.0.15 build 7342 is still the latest version and that the device is "up to date" with that version. Do we have to go somewhere special to download the 7.2.9 "extra special build" or will it be pushed as an available upgrade? Will the 7.2.9 "extra special build" include compatibility for all those features and Fortinet product compatibility requirements that referenced 7.4.1 or higher? Will the 7.2.9 be compatible with FAP-441K-A which the product engineer stated required 7.4.1 or higher?