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pbd
pbd
New Member
December 20, 2023
Question

Fortigate 90G and 7.4.1

  • December 20, 2023
  • 15 replies
  • 26591 views

I've just bought a one of Fortigate's latest devices (90G) for the advanced IoT capability to find out that they don't support any of the newest firmware on there latest devices - mad........

So I've been basically ripped off - as they can't even tell me if and when 7.4 will be available on this device - The data sheet says that you need 7.4.1 but omits to tell you that they don't actually have 7.4.1

 

Absolutely apauling and support have just been as bad - just saying we can't help - we don't offer latest firmware on new devices.

 

So I have a nice ornament as box is useless to me without the capability - Really really poor Fortinet!

    15 replies

    Toshi_Esumi
    SuperUser
    Toshi_Esumi
    SuperUser
    December 20, 2023

    What version did it come with then? The datasheet has a foot note:
    "1. Full features available when running FortiOS 7.4.1"

    But it applies ONLY to "FortiGuard Security Services->Data Loss Prevention Service 1".


    I don't know what the dataloss prevention service is. But I would assume unless data loss actually happens all other features would work as any other FGTs.

    Toshi

      pbd
      pbdAuthor
      New Member
      December 21, 2023

      Thanks for the reply - also applies to the advanced IoT capability too....

       

      Toshi_Esumi
      SuperUser
      Toshi_Esumi
      SuperUser
      December 21, 2023

      You're right. To have correct info in this thread, the footnote applies to three feature items in the table on the datasheet:
      1. Data Loss Prevention Service
      2. OT Security Service (OT Detection, OT Vulnerability correction, Virtual Patching, OT Signature/Protocol Decoders)
      3. FortiGuard Attack Surface Security Service (IoT Detection, IoT Vulnerability Correlation, and Security Rating Updates)

      Toshi

        AEK
        SuperUser
        AEK
        SuperUser
        December 20, 2023

        Do you require any feature that is available in 7.4.x and is not available in older version?

        If you have critical environment it is better to install a mature version, e.g.: 7.0.13.

        AEK
          pbd
          pbdAuthor
          New Member
          December 21, 2023

          It was purchased for the advanced IoT capability - only in 7.4

          hbac
          Staff
          hbac
          Staff
          December 21, 2023

          Hi @pbd,

           

          We are still working on the newer firmware version for 90G. 7.2 for 90G is expected to be released around late Q1 or early Q2 of 2024 and 7.4 will come after that. 

           

          Regards, 

            d_konyayev
            d_konyayev
            Explorer
            June 26, 2024

            what information about version 7.2?

              pbd
              pbdAuthor
              New Member
              December 24, 2023

              So basically selling a product that doesn't actually do what's on the data sheet for at least six months - that's me ripped off!

                Imperlin
                Imperlin
                Explorer II
                January 10, 2024

                Hi pbd,
                we also had this problem.                 A few months ago, you couldn't even find out that there was only the FGT90/91G "Special Build" by Googling it directly.

                After encountering these problems, we learned from a Fortinet SE that this is standard for Fortinet-Products.
                However, we were assured that we could install the Fortigate 91G at the customer's site (productive enviroment), and it would receive its security updates and bug fixes like all other Fortigates. (Today: The FGT90G simply stopped during configuration while adding an AP 231F.)
                This problem with the special build seems to affect not only Fortigates but also other Fortinet products.

                We had to learn the hard way that new Fortinet products are great, but we won't be able to use them 6-12 months after launch.

                @Anonymous: Please learn from our negative experience and provide better explanations/warnings about this issue in your data sheets. It's not enough to warn about it only at events! Thank you :)

                  Imperlin
                  Imperlin
                  Explorer II
                  January 15, 2024

                  Here we go again with Beta-Hardware:
                  https://www.reddit.com/r/fortinet/comments/162zszt/update_fg71g_crashes_and_auto_reboots_when/
                  https://www.reddit.com/r/fortinet/comments/17dlq6k/fortiap_231g_crashes_fortigate_90g/

                  In best case we lost one of our customer now...

                   

                    45-touk
                    45-touk
                    New Member
                    February 19, 2024

                    ya, we bought a FortiAP 441k which just came out a few weeks ago.  Not supported on the FGT 90G.  Its an expensive paperweight in the boss' office.  Welcome to the 90G un-supported customer club.  lol

                    Marvhi
                    Marvhi
                    Visitor III
                    March 6, 2024

                    Is there any eta date when 7.2 or 7.4 will be released for the 90/91G series ?

                    hbac
                    Staff
                    hbac
                    Staff
                    March 6, 2024

                    Hi @Marvhi,

                     

                    I believe it will be merged in Q3 of this year. 

                     

                    Regards, 

                      Marvhi
                      Marvhi
                      Visitor III
                      March 6, 2024

                      Q3 is for 7.4 for i assume ?

                      7.2 was said Q1 right or special branche Q1?

                      Veragonx
                      Veragonx
                      New Member
                      March 6, 2024

                      Elon Musk said it'll be "two weeks".

                      kellyfcwalsh
                      kellyfcwalsh
                      New Member
                      April 25, 2024

                      Another sad 90G owner here who just discovered his shiny new 90G doesn't support 7.4 firmware. Like the OP I also needed the features in the 7.4 firmware. It would be nice if Fortinet could speed up the process. It's Q2 '24 now and I'm still stuck on 7.0.15... 

                        PC0212
                        PC0212
                        New Member
                        June 1, 2024

                        No, but according to previous posts in Q2 OS 7.2.x and then in Q3 7.4.x

                        Yes, really annoying, especially if you come from an FGT70F and know all the features of 7.4.
                        If you use IPv6 and policies that contain both IP versions, not so great. Internet services are also very limited in 7.0

                          Marvhi
                          Marvhi
                          Visitor III
                          June 3, 2024

                          Agreed i was expecting it released allot sooner like end of february (7.2)

                          But what i'm curious about is 7.6 already available for the SP5 socket models?

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