Skip to main content
ricardo_bastos
New Member
April 25, 2017
Solved

Fortigate 90e removed

  • April 25, 2017
  • 1 reply
  • 21435 views

Hi,

Do you guys know why fortigate 90e was removed from the line?

Some bug?

    Best answer by seadave

    This is part of the Atom CM2000 series clock defect.  It is/will impact MANY products from MANY manufacturers.  The rumor is that Intel is forcing vendors to sign NDAs and compensating them in some way to replace the defective hardware. More people need to be made aware as this is going to hit a lot of folks who don't pay attention in a bad way over the next few years.  I just deployed a 90E at my daughter's school so I'm not happy about the situation.

     

    https://www.theregister.co.uk/2017/02/07/intel_atom_failures_go_back_18_months/

     

    1 reply

    Alby23
    New Member
    April 26, 2017

    Dunno, it surely was in a "strange" position and even stranger with the 80e

    eti_andrei
    New Member
    April 26, 2017

    One of our partners tells us that it's no longer available for sale and all 90E inquiries should be directed towards the 80E.

    Kaparuz
    New Member
    April 26, 2017

    Maybe this:

    Customer Support Bulletin CSB-170207-1 Clock Signal Degrades Over Time 2017-02-15 Subject: Clock Signal Degrades Over Time Released: 2017-02-15 Modified: 2017-02-15  Product: FortiGate 90E, FortiGate 91E, and FortiHypervisor 90E

    Description:

    FortiGate devices, whereby the clock signal may degrade over time.  This can lead to system boot failure or operating errors.  Devices which use these components have an increased possibility of needing replacement after about 3 years.

     

    Possibly Affected Products:

    In certain instances this component may affect the earliest deliveries of the following products with the specific part number AND rework (EX4893-xx) not yet applied:

    FortiGates 90E:              P19061-03 FortiGate 91E:                P19071-03 FortiHypervisor 90E:        P19078-03 *

    (* Correction of part number as hightlighted.  It was P19079-03 in the 2017-02-08 release.)

    A unit with the above mentioned part number with rework EX4893-xx label is NOT affected.

    To verify the part number and work label:

    (1)    Part number can be can be identified by issuing “get sys status” command:

    FGT90E4Q16000020 # get sys status Version: FortiGate-90E v5.4.1,build5461,160627 (GA) --- abbreviated--- System Part-Number: P19061-03

    (2)    A rework label with rework number (EX4893-xx), if applied, can be seen in the bottom of the unit alongside of the big Fortinet product sticker with model, serial number, and other pertinent information about the unit.

     

    Remedy:

    Immediate replacement is not necessary, however Fortinet stands by its commitments in all active support agreements; wherever there is a covered issue related to continued operation of these units based on the above, we will work with our supported customers to plan appropriate remedial measures and an appropriate path forward.