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vlite
vlite
New Member
April 2, 2016
Question

Fortigate 60D Port Forwarding Not Working After Subscription Lapsed

  • April 2, 2016
  • 1 reply
  • 8107 views

Hello, 

 

I have a Fortigate 60D unit that has a lapsed subscription. Since then the configured port forwarding did not work anymore. Based on the information, I've disabled all features that requires subscriptions (Application Control, Web Filtering, etc.), but the port forwarding still does not work. 

 

The settings are configured before the unit is registered to Fortinet, so I am assuming that the features should still work. Is there anything else that I may have missed here that will help to re-enable the settings? 

    1 reply

    ede_pfau
    SuperUser
    ede_pfau
    SuperUser
    April 2, 2016

    In my experience there's no dependency between licence status and VIP. Web filter will block traffic if unlicenced but not firewalling.

    vlite
    vliteAuthor
    New Member
    April 4, 2016

    Thanks for the clarification.

     

    To further troubleshoot this issue, is there a page that contains the steps to do so? I've attempted to do a packet trace of the server affected from Fortigate, but it does not seem to capture any data.

     

    vlite

    ede_pfau
    SuperUser
    ede_pfau
    SuperUser
    April 4, 2016

    'diag debug flow' is your friend!

     

    (sorry Ken, I just had to...)

    Ken Felix has posted a tutorial on the debug flow command here

    Post the output here and we'll see what to make of it.

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