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m_alomaisi
New Member
June 9, 2020
Question

Fortigate 60D

  • June 9, 2020
  • 1 reply
  • 2772 views

Hi 

 

i forgot login details to my Fortigate 60d , Now i want to reset it to the default factory ,

How i can do that if i don't have the login details .i tried with maintainer account login but failure to access 

    1 reply

    Dave_Hall
    New Member
    June 15, 2020

    Depending what firmware is running on the 60D you will need to perform a cold boot rather than a warm boot if you are trying to access the 60D from the maintainer account and console cable - you may have 30 seconds (if on older firmware) to log into the fgt from a console connection.  See #FD44562 for details. 

     

    [size="2"]If you have a readable backup config (not encrypted) and have not changed the auto-install-config feature - you can edit the admin password in that config then save that config on a USB stick as "fgt_system.conf" and perform a cold boot with that USB stick inserted into the fgt.  See #FD31911 for details.  (Same USB stick can also be used to restore firmware as well if needed.) [/size]

     

    That said, if I am not mistaken if you reboot the 60D and watch from a console connection you should be able to break/interrupt the boot process to get into the boot/configuration menu to format/upload new firmware and upload new firmware via tftp.