Skip to main content
Ilia1
New Member
August 8, 2024
Question

Fortigate 400F lost mgmt access

  • August 8, 2024
  • 2 replies
  • 1507 views

Hello Guys, 

Please somebody help us. We have changed the mgmt ip address on the Firewall Fortigate 400 and now its not reachable via https no more with new and old mgmt ip. And its not possible to restart it. Maybe somebody knows what to do. How to set up the mgmt access now

Thank you in advance

2 replies

sw2090
SuperUser
SuperUser
August 8, 2024

Either use annother interface that has ssh/https enabled or connect a serial console to check what went wrong

Ilia1
Ilia1Author
New Member
August 8, 2024

Thank you very much. 

We have had the console connection. And the mgmt has been set up correctly, also https is available. But now something happened with console and its not available any more. Thats so strange

nradia_FTNT
Staff
Staff
August 8, 2024

Hello,

 

Please try from different PC and also different console cable. Also make sure settings match as below:

 

https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-connect-to-the-FortiGate-console-port/ta-p/214839

 

Also turn off Windows firewall on the PC for testing purposes

 

 

Ilia1
Ilia1Author
New Member
August 8, 2024

Thank you very much. The issue has been resolved with the help of Technical support