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nitasana
nitasana
New Member
April 6, 2020
Question

Fortigate 3700D Boot Up to CPU then Force a clean power cycle.

  • April 6, 2020
  • 2 replies
  • 6009 views

Dear Sir,

I am using Fortigate 500D. I found a problem on boot up.

It is stuck at a loop Force a clean power cycle.

 

Force a clean power cycle. FortiGate-3700D (13:25-03.11.2015) Ver:05000002 Serial number:FGT37D4Q168000XX RAM activation

CPU(00:000306e4 bfebfbff): MP initialization CPU(01:000306e4 bfebfbff): MP initialization CPU(02:000306e4 bfebfbff): MP initialization CPU(03:000306e4 bfebfbff): MP initialization CPU(04:000306e4 bfebfbff): MP initialization CPU(05:000306e4 bfebfbff): MP initialization CPU(06:000306e4 bfebfbff): MP initialization CPU(07:000306e4 bfebfbff): MP initialization CPU(08:000306e4 bfebfbff): MP initialization CPU(09:000306e4 bfebfbff): MP initialization CPU(10:000306e4 bfebfbff): MP initialization CPU(11:000306e4 bfebfbff): MP initialization CPU(12:000306e4 bfebfbff): MP initialization CPU(13:000306e4 bfebfbff): MP initialization CPU(14:000306e4 bfebfbff): MP initialization CPU(15:000306e4 bfebfbff): MP initialization CPU(16:000306e4 bfebfbff): MP initialization CPU(17:000306e4 bfebfbff): MP initialization CPU(18:000306e4 bfebfbff): MP initialization CPU(19:000306e4 bfebfbff): MP initialization CPU(20:000306e4 bfebfbff): MP initialization CPU(21:000306e4 bfebfbff): MP initialization CPU(22:000306e4 bfebfbff): MP initialization CPU(23:000306e4 bfebfbff): MP initialization CPU(24:000306e4 bfebfbff): MP initialization CPU(25:000306e4 bfebfbff): MP initialization CPU(26:000306e4 bfebfbff): MP initialization CPU(27:000306e4 bfebfbff): MP initialization CPU(28:000306e4 bfebfbff): MP initialization CPU(29:000306e4 bfebfbff): MP initialization CPU(30:000306e4 bfebfbff): MP initialization CPU(31:000306e4 bfebfbff): MP initialization CPU(32:000306e4 bfebfbff): MP initialization CPU(33:000306e4 bfebfbff): MP initialization CPU(34:000306e4 bfebfbff): MP initialization CPU(35:000306e4 bfebfbff): MP initialization CPU(36:000306e4 bfebfbff): MP initialization CPU(37:000306e4 bfebfbff): MP initialization CPU(38:000306e4 bfebfbff): MP initialization CPU(39:000306e4 bfebfbff): MP initialization

Force a clean power cycle.

Loop.....

    2 replies

    amargys
    amargys
    New Member
    November 2, 2020

    Hi there,

     

    just want to check if you managed to find the where issue was?

    I'm having the same problem :(

    nitasana
    nitasanaAuthor
    New Member
    April 21, 2021

    Are you able to solve this issue, Fortigate itself cannot reach TFTP (Bootloader) page.

    sw2090
    SuperUser
    sw2090
    SuperUser
    November 2, 2020

    If you still can enter the bootloader (it asks you to press a key for it sometime during boot) you might format the bootdevice and then up a new firmwareimage via tftp.

    If that don't work or is not available anymore I'd recommend opening an RMA Case with TAC.

    amargys
    amargys
    New Member
    November 2, 2020

    Thank you for your input.

    It's out of support so RMA is not an option:)

    I've managed to fix couple units which weren't going as far as Bootloader. It was replacing RAM or Disk etc.

    But I've never seen this error before and just looking for any guidance or ideas to see which component might be faulty and could be replaced..

    Or if someone knows the boot process what does it do once all CPU's are done?

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