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Nik
Nik
Explorer
February 26, 2021
Solved

Fortigate 30E - WAN port led blinking amber on speed

  • February 26, 2021
  • 1 reply
  • 20220 views

Hi,

 

I have a fortigate 30E (6.2.4 firmware version) and I am experiencing problem with internet speed on it. The wan led is constantly blinking amber (speed) and blinking green for LINK/ACT. 

 

I´ve been looking on the internet for any explanation but I cant find any.

 

FGT#diagnose hardware deviceinfo nic wan Description Marvell NETA Gigabit Ethernet driver 00000010 System_Device_Name wan Current_HWaddr 90:6c:ac:63:1b:29 Permanent_HWaddr 90:6c:ac:63:1b:29 State up Link up Speed 100 Duplex full Rx_Packets 2679 Tx_Packets 3737 Rx_Bytes 720292 Tx_Bytes 3840955

 

 

Can someone tell me what can this be or help me troubleshoot this issue!

    Best answer by andrewbailey

    Hi Nik,

     

    You need to refer to the hardware guides here:-

     

    https://docs.fortinet.com/product/fortigate/hardware

     

    There doesn't seem to be a specific 30E guide- but essentially the lower end models all use the same convention:-

     

    [ul]
  • Speed AMBER = 100Mb/s
  • Speed GREEN = 1000Mb/s[/ul]

    For example the 30D guide (the predecessor of the 30E) documents this convention.

     

    Your "diagnose hardware deviceinfo nic wan" shows that too- the "Speed 100" agrees with what the AMBER speed LED indication is showing you.

     

    Because your WAN interface is currently only 100Mb/s you will never get more internet speed than that.

     

    So, if you have a 1Gb/s (1000Mb/s) internet connection (for example) you wont get more than 100Mb/s speed until the WAN link is also showing a "GREEN" Speed LED and your diag output shows "Speed 1000".

     

    Common causes of getting 100Mb/s connection rather than 100Mb/s are faulty Ethernet cabling or perhaps negotiation/ speed settings between the Fortigate and the modem/ internet device.

     

    Lastly, be aware that the 30E will not support full 1Gb/s (1000Mb/s) throughput. Have a look at the datasheet here:-

     

    https://www.fortinet.com/content/dam/fortinet/assets/data-sheets/FortiGate_FortiWiFi_30E.pdf

     

    Maximum firewall throughput is 950Mb/s and if you use full threat protection (which you should) maximum throughput is about 150Mb/s (depending on traffic type and mix).

     

    Hope that helps you.

     

    Kind Regards,

     

     

    Andy.

    • 1 reply

    Nik
    NikAuthor
    Explorer
    February 26, 2021

    Correction: the wan is not blinking amber, but it is solid amber for speed, and blinking green for Link/Act.

    andrewbailey
    andrewbaileyAnswer
    New Member
    February 26, 2021

    Hi Nik,

     

    You need to refer to the hardware guides here:-

     

    https://docs.fortinet.com/product/fortigate/hardware

     

    There doesn't seem to be a specific 30E guide- but essentially the lower end models all use the same convention:-

     

    [ul]
  • Speed AMBER = 100Mb/s
  • Speed GREEN = 1000Mb/s[/ul]

    For example the 30D guide (the predecessor of the 30E) documents this convention.

     

    Your "diagnose hardware deviceinfo nic wan" shows that too- the "Speed 100" agrees with what the AMBER speed LED indication is showing you.

     

    Because your WAN interface is currently only 100Mb/s you will never get more internet speed than that.

     

    So, if you have a 1Gb/s (1000Mb/s) internet connection (for example) you wont get more than 100Mb/s speed until the WAN link is also showing a "GREEN" Speed LED and your diag output shows "Speed 1000".

     

    Common causes of getting 100Mb/s connection rather than 100Mb/s are faulty Ethernet cabling or perhaps negotiation/ speed settings between the Fortigate and the modem/ internet device.

     

    Lastly, be aware that the 30E will not support full 1Gb/s (1000Mb/s) throughput. Have a look at the datasheet here:-

     

    https://www.fortinet.com/content/dam/fortinet/assets/data-sheets/FortiGate_FortiWiFi_30E.pdf

     

    Maximum firewall throughput is 950Mb/s and if you use full threat protection (which you should) maximum throughput is about 150Mb/s (depending on traffic type and mix).

     

    Hope that helps you.

     

    Kind Regards,

     

     

    Andy.

    • Nik
    NikAuthor
    Explorer
    February 26, 2021

    Hi Andy,

     

    Thank you for the clarification. That was exactly what I was looking after. The problem I am facing is this, the fortigate sits behind the d-link modem which has max speed 24 MB/s. The client has also purchased this max speed from the ISP. But when I put the fortigate behind it and then connect the clients they have a very slow internet connection, upon testing I get 0.5-1 MB/s but when I connect the client directly to the modem via a switch they get up t0 20-22 MB/s. It seems that the fortigate does something to the internet speed. How can I troubleshoot this? I have tried with different cables but there is no improvement there.

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