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PersiVanHinten
PersiVanHinten
New Member
November 13, 2019
Question

Fortigate 30B --> license is bad

  • November 13, 2019
  • 2 replies
  • 6282 views

Hi!

 

I know our Fortigate 30B is very old and out of service but it worked very well until last week. I logged in on den control-port and after successfully booting the firewall shows that "the license is bad"? Any ideas or chances to fix that? Cant find any other reasons why the firewall doesnt work anymore. Configuration seems to be OK and hasnt change since years.

 

thanks!

 

edit: firewall didnt work since the middle of august - but i didnt recognized that...

    2 replies

    Dave_Hall
    Dave_Hall
    New Member
    November 13, 2019

    If you can provide a screenshot (san identifiable IP/network info) showing the error message it would be helpful. From I

     

    Hardware-wise, those 30Bs were still supported up until this last summer, though the FortiOS support is rather limited to 4.0MR1 (until the end of support date for 4.0MR3, which is 2014-03-19).

     

     

     

    PersiVanHinten
    PersiVanHintenAuthor
    New Member
    November 26, 2019

    Hi!

    I am sorry! Wasnt able to answer before today. cant use webinterface cause every browser says that my firewall doesnt respond. But i can user PuTTy. So here is a file containing the whole "show-request". On line 20 there is the message "license is bad". Hope it helps you to help me. Thanks!

     

    emnoc
    emnoc
    New Member
    November 26, 2019

    Refresh the unit by buying a new supported unit. The thing is EoS fwiw, what are you expect anybody to do for you?

    PersiVanHinten
    PersiVanHintenAuthor
    New Member
    November 27, 2019

    i am sorry - but i am interested WHY my firewall doesnt work anymore and i cant find a reason. Or is the reason that its out of support? if so - its very sad because my old car still runs and doesnt stop working because i get no support anymore.

    It's OK that Fortinet says "we are not supporting old devices" like every other company BUT my firewall should still work until it really breaks down...

     

    Thanks!

    ede_pfau
    SuperUser
    ede_pfau
    SuperUser
    November 27, 2019

    To me this looks like a hardware problem.

    Support ending doesn't have anything to do with it. You may well use a 10 year old FGT for whatever reason, it would still work if not broken, regardless of contract status.

    What can you do?

    Boot up, interrupt (via serial connection), format flash and reload firmware via TFTP

    See what this will change.

    Watch the boot up messages via console port, always.

     

    If that doesn't revive it I'd say goodbye to it. (FWIW, I still got 2 new 30Bs laying around here...)

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