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SinaNaser
SinaNaser
New Member
March 23, 2022
Question

Fortigate 200F NP6XLITE error xaui.sdsn

  • March 23, 2022
  • 4 replies
  • 7242 views

Hi everyone,

We have a FG200F chassis That has been turned off for almost one week. When we powerd on the chassis, it stucked and showing the following errors in console terminal:

  • NP6XLITE: Error: xaui.sdsn[0].cmn_sts.pma_cmn_ready 00000001.
  • NP6XLITE: Error: xaui.sdsn[0].eth_sts.eth_xcvr_pllclk_en_ack 00000001.
  • NP6XLITE: Error: xaui.sdsn[1].eth_sts.eth_xcvr_pllclk_en_ack 00000001.
  • NP6XLITE: Error: xaui.sdsn[2].eth_sts.eth_xcvr_pllclk_en_ack 00000001.

We have an outage in our network and dont have GUI access to the firewall.

I appreciate any help.

Tnx in advance

4 replies

Anthony_E
Staff
Anthony_E
Staff
March 27, 2022

Hello SinaNaser,

 

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

 

Thanks,

Best Regards
Anthony_E
Staff
Anthony_E
Staff
March 30, 2022

Hello SinaNaser,

 

I have found this documentation who is treating NPX6Lite subject:

 

https://docs.fortinet.com/document/fortigate/6.0.0/hardware-acceleration/246096/disabling-np6-np6xlite-and-np6lite-hardware-acceleration-fastpath

 

Could you please have a look on it and tell me if it helped?

 

Regards,

Best Regards
akristof
Staff
akristof
Staff
March 30, 2022

Hello,

 

If you haven't done it yet, open TAC ticket, this is should be approved for RMA.

Toshi_Esumi
SuperUser
Toshi_Esumi
SuperUser
March 30, 2022

What version of FortiOS is it running? This hardware is relatively new so there might be some NP6Xlite issues the software hasn't caught(covered) up yet. I would immediately open a ticket in case like this as Adrian suggested so that TAC can determine which would be the case.

 

Toshi

 

Toshi

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